Report: #1269488

Complaint Review: Sprint - boca raton Florida

EDitorial Comments

WARNING!
Do not buy masks
from unknown
unreliable websites!

Coronavirus Covid-19
order masks now??

Political Signs Must Go!

EDitorial Comment
ED Magedson – Founder
Ripoff Report

Flood Damaged Vehicles
Unscrupulous Auto Dealers

How to identify hurricane
damaged trucks, cars RV's
motor cycles boats:
Ripoff Report Investigates

HELPFUL RESOURCES
Covid-19 coronavirus

Identifying coronavirus
Covid-19 rip-off scams

Featured Ripoff Reports

View More Recent
Featured Reports

Past Featured Reports

Don’t let them
Get away with it!

Make sure they make
the Ripoff Report!

EDitorial Comments

Wichita Kansas Attorney
Brad Pistotnik Indicted

Cyber Attacks & Content
removal scheme against
Ripoff Report

Ripoff Report Investigates

Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions

Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report

Ripoff Report Investigates!

Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Don’t click on those slick Ads!

Phony Ad using Ellen DeGeneres
& hundreds of other A-list Stars...

Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years

WHAT IS YOUR STORY?
ARE YOU A VICTIM?
FORMER EMPLOYEE?

WE WANT TO HEAR IT!
Contact Our Team Now!
CLICK HERE

What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created.

Better Business Bureau
What Consumers need to know

20/20 exposes the real BBB

In The Media

See more videos

We Need Your Help!

Learn More Here

Ripoff Report is Xcentric Ventures

Submitted: Sat, November 21, 2015
Updated: Sat, November 21, 2015
Reported By: BocaRATon — Boca Raton Florida USA

Author Not Confirmed

Why?

Sprint 7148 Beracasa Way boca raton, Florida USA

Phone: (561) 923-8650
Web: www.sprint.com
Category: Cellular Phone Companies

Sprint Sprint PCS cellular beracasa way boca raton scam lies liar deception misleading sales tactics dishonorable boca raton Florida

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

Show customers why they should trust your business over your competitors...

Add Rebuttal to this Report

File New Report

← Is this

Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.

How to fix
Ripoff Report

If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have been a client of Sprint for roughly 15 years, this is the first time I have dealt with a local store in 10 years, now I know why. I walked into this local store to purchase a new Iphone6S; however, I was told that Sprint wont just "sell" a phone; I would need to sign a 2 year contract in order to receive a phone. So, I agreed to do so. The salesman took my credit card, pulled up my account info ,and answered a few questions that I had. MOST IMPORTANTLY, I asked him specifically if anything pertaining to my discount(s) would be altered, to which I received a reply of "NO", he even ventured to show me the discount on a computer screen. Well, low and behold, less than 12 hours later I received a call and email from Sprint to inform me that due to a change in my plan criteria, I wouldnt be receiving my discount which I had previously had! By this time, I had already opened my new phone, loaded my settings, set up emails, etc. Now when I went to the store to cancel my sprint service due to my absolute disgust and disappointment in being blatantly lied to, I was told that there is a RESTOCKING FEE for the phone!! SO now they want to charge me to take back a phone for a transaction in which I was lied to, mislead, deceived? Furthermore, the worst part of this all is that the salesman actually signed the first 2 pages of the contract without my consent! When I finally had the chance to review my contract terms I see that he frivolously signed initials (the wrong ones!) on pages 1 and 2 of my agreement/contract. I called corporate, I called the store, I went to the store, my requests (not demands) were not met. I am not so upset that I have resorted to filing a BBB, Dept. Of Business and Professional Regulation (DBPR) and FCC complaint. This will not go unnoticed. Fraud and deceptive business practices are not taken lightly, and I won't let down at this point. Beware of the Sprint Store on Beracasa Way, Boca Raton, Florida. As of today (12 days later) the lies and deception continue. I was promised that a manager would add the discount back to my account and follow up with me. That was 4 days ago. My 14 day cancelation period expieres TUESDAY. I was told today that they cant make any account adjustments until 2 weeks from now , when my bill is due! More lies, more deception to trap me into a 2 year agreement of which 2 pages were fraudulently signed by an employee of Sprint.

This report was posted on Ripoff Report on 11/21/2015 12:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint/boca-raton-florida-33433/sprint-sprint-pcs-cellular-beracasa-way-boca-raton-scam-lies-liar-deception-misleading-s-1269488. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Sprint

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal

Respond to this report!

Also a victim?

Repair Your Reputation!