Sprint store moore Oklahoma Sprint@ E Systems management I returned a phone after 3 days was guaranteed a refund for the 400$ downpayment in may 2015.its been a year no refund nothing but a runaround. Moore Oklahoma Oklahoma

 I purchased a flex2 cellphone by putting down a 400 down payment. The service did not work,it was guaranteed or i could return it within 14 days.After 3 days of no service i returned it in person to the store.This was in may of 2015 and i still have not received my refund after atleast 20 attempts including 5 visits to the location.I am now being told by sprint that they have no record of my down payment at the location.The employees at the location are very nasty to me everytime i call and they refer me to sprint customer care and then they refer me back to the store.They also charged me 86 for having it 3 days even though it did not work.Now i am trying to figure out my next course of action.