Complaint Review: escrow.com - San Francisco CA
- escrow.com 180 Montgomery St #650 San Francisco, CA United States
- Phone: 800-511-8600
- Web: www.escrow.com
- Category: Escrow Services
escrow.com BEWARE OF ESCROW.COM San Francisco CA
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On February 26, 2024, I engaged the services of escrow.com, (based in San Francisco) for the purpose of purchasing a motorcycle from an individual in Florida via an eBay ad. After verifying escrow.com was a licensed company, I allowed them to ACH debit $17,193.70 from my Wells Fargo Checking. I tried to meet their "identification standards" numerous time but kept getting rejected. I then canceled the service and ask for a refund on 3/1/2024. They ask me and the seller to confirm the cancellation of our deal, we both did so via email as requested. I was told several times that a refund would be processed within 1 day. As of today 3/6/2024, I have not received a refund. I spoke with them this morning and they said a refund was in process and would be sent within 1 to 3 days. After hanging up, I then received a call from them telling me I needed to send them written email stating I won't take action against them or ask my bank to retake the funds, otherwise, they will not refund my money. Sounds like extortion to me. I read numerous negative reviews on BBB and trustpilot against escrow.com because of this very same issue. Time for class action? These people have take a lot of money from me and are refusing/delaying to give it back.
This report was posted on Ripoff Report on 03/06/2024 01:33 PM and is a permanent record located here: https://www.ripoffreport.com/report/escrowdotcom/san-francisco-ca-beware-1531503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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